pcc Privacy Policy
Your personal information is the most important thing we hold. In this policy we clearly explain how pcc collects your data, what it is used for, and how it is kept secure.
Table of Contents
1. Introduction and Scope
This privacy policy applies to the pcc platform and all related services. When you use the pcclogin.cam website, create an account, play games, or use any of our services, you are considered to have accepted the terms of this policy.
pcc believes that users should have full control over their own data. This policy reflects that commitment. We are dedicated to being transparent about our company and services at all times.
This policy applies to residents of Bangladesh and is equally effective for all users of our services. It works alongside our Terms and Conditions.
2. Data Collection
We collect information in several ways, each described in detail below.
2.1 Information You Provide Directly
Information you give us yourself includes:
- Name, email address, and mobile number provided at account registration
- National ID or passport details submitted for identity verification
- Date of birth — to confirm age verification (users under 21 cannot register)
- Payment-related information provided during deposits and withdrawals
- Information shared when contacting the support team
2.2 Automatically Collected Information
Some information is collected automatically while you use the site:
- IP address, device type, and operating system
- Browser version and language preference
- Date, time, and session length of site visits
- Pages viewed and navigation patterns
- Gaming activity logs — bet amounts, win and loss records
2.3 Information from Third Parties
We may occasionally collect information from trusted third-party sources where needed for identity verification or fraud prevention. Such data is used solely for security and protection purposes.
3. Purpose of Data Use
Collected information is used for the following purposes:
- Creating and managing accounts and completing the login process
- Processing deposit and withdrawal transactions
- Providing and managing bonuses and promotional offers
- Providing customer support — via 24/7 live chat and email
- Preventing fraud, money laundering, and other unethical activity
- Improving service quality and resolving technical issues
- Monitoring user behaviour to ensure responsible gaming
- Meeting legal obligations and fulfilling regulatory requirements
We never sell your data to third parties or transfer it for commercial purposes without your consent.
4. Sharing Data with Third Parties
In certain situations we may share your data in a limited way with third parties. Those situations are listed below:
4.1 Service Providers
Payment processors, identity verification services, and gaming software providers are our contractual partners. They receive only the information needed for their specific function and have no right to use it for any other purpose.
4.2 Legal Requirements
We are obliged to comply with applicable laws in Bangladesh or orders from competent authorities when required to disclose information. In such situations we provide only the minimum necessary data.
4.3 Business Transfers
In the event of a business merger or acquisition, user data may be transferred. In such cases we will notify users in advance, and this privacy policy will continue to apply.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies that help improve the functionality of the site.
5.1 Essential Cookies
These cookies are necessary for the basic operation of the site. They are used to maintain login sessions, verify security tokens, and detect fraudulent activity. These cookies cannot be disabled.
5.2 Functional Cookies
These cookies remember your preferred language, display settings, and other personalised preferences. They make your experience on the site more convenient.
5.3 Analytics Cookies
Analytics cookies help us understand which pages are used most and where issues exist. The data collected is aggregated and anonymised.
You can disable most cookies by changing your browser settings, but doing so may limit some features of the site.
6. Data Storage and Security
pcc has put in place the highest technical measures to protect your data.
- SSL Encryption: All data transfers are encrypted using SSL/TLS technology
- Server Security: Data is stored on secure servers with firewalls and security layers in place to prevent unauthorised access
- Access Controls: Only authorised staff can view specific data, and every access is logged
- Regular Security Audits: Our systems undergo regular security audits
6.1 Data Retention Period
Data is retained for the duration your account is active and, after closure, for a set period as required by law. Once that period has passed, data is securely deleted or anonymised.
7. Your Rights
As a user of the pcc platform you have the following rights:
7.1 Right to Access Your Data
You may request at any time to see what data we hold about you. We will provide complete information within the specified timeframe.
7.2 Right to Correct Your Data
If any of your information is incorrect or incomplete, you can request a correction. Many details can be updated directly from your account settings.
7.3 Right to Delete Your Data
In certain circumstances you can request that your data be deleted. However, this request may not be fully possible where there are legal obligations, ongoing disputes, or a need to retain financial transaction records.
7.4 Right to Object to Processing
You may object to certain types of data processing. To opt out of marketing communications, you can update your preferences from account settings at any time.
For more details on these rights, check our FAQ section or contact the support team directly.
8. Protection of Payment Data
We take particular care in protecting financial transaction data. Deposits and withdrawals on the pcc platform are made via bKash, Nagad, Rocket, Upay, and bank transfer.
- Payment information is never stored directly on our servers — it stays within the payment gateway's own secure system
- OTP verification or a second layer of security applies to every transaction
- Automated alerts are sent for unusual transactions
- No pcc staff member will ever ask for your password or full payment details
If anyone asks for your payment information, report it to our support team immediately.
9. Protection of Minors
pcc strictly enforces a 21+ age policy. We do not knowingly collect data from anyone under the age of 21.
Age is verified at registration, and additional identity verification is requested in cases of doubt. If a minor's data is found in our system, that account is closed immediately and the related data is deleted.
Full details on responsible gaming and the age verification process are available in our Responsible Gaming Policy.
10. Policy Changes
We may update this privacy policy from time to time. If significant changes are made, users will be notified by email and the "Last Updated" date at the top of the page will be revised.
Continued use of the site after changes have been made means you have accepted the updated policy. We therefore recommend visiting this page regularly.
Any changes to the policy take effect from the date they are published on the site. Previous versions will be provided upon request.
11. Contact
If you have any questions or concerns about this privacy policy, please contact us through the following:
Contact Information
Our support team serves in both Bengali and English. Privacy-related requests are typically responded to within 72 hours.